The 9th Anniversary Ceremony of Establishing the Call Center of Iranian Standard and Quality Inspection Company…
The Manager of IRAN Standard AND Quality Inspection visit…
The Iran Standard and Quality Inspection Company at the 3rd Tehran Auto SHOW 2019…
Iran Standard and Quality Inspection, on the sidelines of the 16th National Conference on Industrial Engineering ..
Iran Standard and Quality Inspection Company after being selected as the national organization by the National Iranian Standards Organization in 2018…
IRAN STANDARD & QUALITY INSPECTION as a value-generating brand elected by the Ministry of Industry, Mining and Commerce on the Telecom Expo, and…
The Managing Director and Personnel of Customer and Market Research Department…
Nowadays Using the internet services is one of the obvious services which is common in the societies.
Due to the development of the smartphones…
Customer & Market Research Department of Iran Standard & Quality Inspection Co. in the 25th Exhibition of Food Industry
The Review Of results of customer satisfaction in the fourth quarter of sales and after-sales services of the Modiran Khodro …
The Managing Director and Personnel of Iran Standard & Quality Inspection Company have celebrated the 29th anniversary …
Mobile phone Network Company…
How likely is it that you would recommend (a company/product/service) to a friend or colleague?
Iran Standard & Quality Inspection Company won a valuable brand statue from the Minister of Labor, Co-operation and Social Welfare.
Iran Standard & Quality Inspection Company Provides a variety of services using the most up-to-date scientific and applied models in market research for different industries.
Iran Market research agency explores market conditions and customer’s behavior and with the use of its experts’ and call center’s capabilities renders a wide range of research services to organizations.
Iran Market research agency of Iran Standard & Quality Inspection Company can also evaluate companies’ services (pure & after-sale) and identify the weak and strong points of service provisions and help improve service systems.
Enable your customers to voice their opinions
Enable and encourage your customers to voice their opinions honestly concerning the goods and services they receive from your company…more
Recognize your customer needs and fulfill their needs and expectation
Customer Need Assessment
Recognize your customer needs and fulfill their needs their expectation. In order to successfully serve customers…more
Use root cause analysis to look deeper into your problems
Customer and Market Research Department of Iran Standard & Quality Inspection use root cause analyses to look deeper in to problems…more
Measure your customer or employee satisfaction
Measure your customer or employee satisfaction with satisfaction surveys with Market Research Department of ISQI(Iran Stan…more
Who others think you are
Organizational image is a contested concept in interdisciplinary research, drawing upon organizational communication,…more
Use IQS to increase the quality of your products
Initial Quality Study(IQS)
Initial quality in this iconic study is measured by the number of problems experienced per…more
We can gather data and provide database for you
Data collection is the process of gathering and measuring information on targeted variables in an established syst…more
Target your efforts by consumer behavior research
Consumer Behavior Research
Target your efforts by consumer behavior research. Companies study consumer behavior…more
Let us improve the customer’s image about your brand
In marketing, brand management is the analysis and planning on how that brand is perceived in the market. It can be define as…more
Discover Patterns in large data
It’s important to mention about Customer & Market Research Dept. of Iran Standard & Quality Inspection’s activities in …more
What is your customer opinion about the appearance of your product?
APEAL study measures owner satisfaction with the performance and design of their new vehicles after 90 days. Market …more
With advertising efficiency, increase the number of your customers
Advertising accountability demands that advertising efficiency be measured, maximized, and… more
Increase your sale with our professional experts
Sales is activity related to selling or the amount of goods or services sold in a given time period. In other words Customer…more
Think about how customer loyalty can increase the number of your customers
Customer loyalty is the result of consistently positive emotional experience, physical attribute-based satisfaction and…more
decrease your cost by consulting whit our expert team
By hiring a consultant, clients have access to deeper levels of expertise than would be financially feasible. Moreover…more
Let us monitor your brand health so you can stay in step with your competitors
In any case, if you’re a brand manager or in marketing, you know it’s important to monitor your brand health so you …more
We gather Face to Face data with our professional team
Face to Face
Face to face interview is a data collection method when the interviewer directly communicates with the respondent in …more
We have some solutions to improve your after sale services
After Sale Services
After sales services is the provision of services, support and spare parts after making an initial sale. This often …more
Our Call Center
The largest national call center in Iran was established by Iran market research agency in 2010 with a capacity of 15,000 daily interviews, according to the research and marketing surveys.
General features of call center are: