Home Appliances

The provision of after sales services is considered as a source of product differentiation leading to competitive advantage of a firm. As a consequence, there is a need of monitoring and measuring the activities of after sales service departments about home appliances to ensure that the objectives of their existence are satisfied. This survey has been designed to understand purchasing habits for household appliances.

Customer and Market Research Department of Iran Standard & Quality Inspection with its specific & predefined scenarios can help you to improve your efficiency in sales and services.